Underground Leak Detection
Do you suspect a watermain leak underground somewhere or have you had a high water bill lately?
We can locate and repair your water main leaks. We use leak detection equipment to literally listen to the ground to hear the leak. Once we find it we can dig and repair.
Standard Charge = $269+gst ($309.35 incl)
What's included?
Arrange access to the house/unit - check off toilets, taps, and hot water cylinders for leaks
Find and check water meter
Use our specialist acoustic equipment to trace leak
If leak is located, ground is marked with paint or crayon
After Hours Charge = $518+gst ($595.70 incl)
For noisy roads or commercial units we may need to attend after hours.
Discuss Next Step
OUTCOMES WILL BE:
Leak found on house plumbing (taps/toilet etc) not watermain – discuss repairs
Leak found on watermain – discuss work to dig and repair
Unable to locate leak – discuss and quote watermain replacement options
IMPORTANT INFORMATION
1. Rescheduling Jobs: Due to the nature of our work, there may be instances where we need to reschedule your job. This could be due to rain, access delays, previous jobs taking longer than expected, or staff availability. If this occurs, we will communicate with you as soon as possible and rebook your job for our next available time.
2. Location Accuracy: While we strive for accuracy, we cannot guarantee that we will find the exact location of a leak. Various factors can affect our equipment and lead to false readings; any marked area represents our best professional assessment.
3. No Leak Found: If we are unable to locate the leak, our standard leak detection fee will still apply.
4. Excessive Noise Areas: We cannot conduct leak detection in areas with excessive noise, such as busy roads, vehicles, construction sites, or air conditioning units, as this interferes with our equipment. Jobs in such environments will require an after-hours call-out. While we may identify these conditions in advance, if we attend the site and encounter excessive noise, you will be charged the call-out fee.
5. Quoting Further Work: We will provide you with an estimate for any required repair work via email or discuss it with you on-site. Our ability to begin repairs will depend on our current workload and the timely approval of our estimate. This may result in a delay of a few days following our initial visit.
6. Charges: Any plumbing repairs are charged in addition to our leak detection fee. Invoices for further work are due within 7 days.
If you have any questions, please do not hesitate to contact us.
How do I know if I have a water main leak?
Your water main ie the water pipe that comes to your house under ground can spring a leak like any other pipe. The issue is it's underground so you might not even know about it. Don't worry however, there are ways to tell if you have a leak on this pipe and we can help you sort it out.
Always review your monthly water bills, these tell you how much water you are using and checking them regularly will tell you if there is an unusual increase in usage. Also Watercare will let you know if they also notice a spike in your water usage and suggest you call a plumber.
Another way to tell, is that you may notice a wet sodden area in the garden or grass, or water seeping/bubbling up that doesn't seem to ever dry up.
If you have any questions call us today and we can help you find out what to do next - 0800 426 444.
How to do a water meter test
Doing a leak test on your meter is easy and can save you a call out for a plumber.
To do a leak test find a couple of hours or even 30 min when you won't use the water. This can be overnight or during the day if you are at work.
Locate your water meter and check the serial number etched into it against your Watercare bill. Record the numbers in RED on the dial. These indicate 100's L / 10's L / 1L / and 0.1L. Then just wait for a while and read it again. if the dial has turned and no one has been using water, then the water is running/leaking somewhere and then give us a call. 0800 426444
Why do water mains leak?
Your water main has most likely been there since the house was built. Aging pipes and ground movement are the main causes. Any pipe used has a lifespan of 25-30 years, and when it gets older it is more prone to bursting. We also find once one burst has been repaired, then next weakest point on the pipe can burst soon after. At some point you may need to decide to replace the whole water main. There are a couple of options that we can help with. Give us a call. 0800 426444
