About Us

Why Choose Watertight?

About Us

Our friendly and professional team specialise in all areas of plumbing, gas fitting, roofing and drainage. With 9 staff we cover the greater Auckland area. All staff hold appropriate licenses under the New Zealand Plumbers, Gasfitters and Drainage Board.


Dedicated scheduling and communication are key to ensuring we keep up our commitment to you.


You're in good hands. Our staff represent decades of hands on experience.

Our knowledgeable trade partners also equip us with a huge depth or resource and information to find you the best solutions and products.


We value your business and see the service we provide as a partnership not just another call out.

What People Say

"Reliable, prompt service from a friendly team of plumbers. We have used this firm for many years and found them helpful and considerate." Fred & Deirdre Aug 2022

"Matt and his team are always helpful and nothing is too much trouble whether it be a big job or small. Have recommended them to our friends and I would never use any other plumbing firm." Jan - Sept 2021

"Thank you for the professional service watertight has given me to look forward to working with you in the future." Waylun - Aug 2020

"This firm is reliable and fast. They arrive on time. Helpful and do a good job. Recommended them to neighbors, who were pleased with their reliability and outcome." Fred - May 2020

"Our hot water cylinder started leaking, and need replacing, was not put in properly by the last owners, was a very messy situation. Sam came after normal working hours and made a good job and kept in touch with us all the time. Excellent service." Howard - November 2019

"I just want to say how impressed we were. Matt was very informative and explained the installation of the Rinnai gas hot water cylinder. Once we had accepted the quote the very capable Tim, the plumber, proceeded to do the job. He did it very well and left no "loose ends". It was started on time and done in 2 stages so as to create least disruption for us. We are delighted with the end result. Continuous hot water is wonderful. Altogether a great job, well done to Matt, Tim and Rockgas. I would thoroughly recommend your company and Plumber, Staff etc. to anyone." - Andrea - Oct 2019

How can we improve our service to you? "Not sure you can, possibly an upfront idea of price. However as I only got in touch via text & didn't mention anything other than we had a burst/leaking pipe then it would've been difficult to give an accurate estimate anyway. Level of service was amazing. Our problem wasn't an emergency but it still needed to be sorted and from a text on a Sunday night to fixed took less than 12 hours!" Dave - August 2018

"Just wanted to thank you for the excellent service, nothing was too much trouble and you were always great to have on site. i would thoroughly recommend you to anyone. Special thanks to Dan for his patience." Debbie - June 2018

"The charges on my invoice were incorrect but they were very easily and quickly fixed by Paul and I appreciated that. Excellent communication with Rod (always there to answer the phone), who took the time to discuss and understand the problem with my leaking tap. Plumber came the next day, on time, and could see straight away that my tap needed to be replaced – he had already picked one up on his way, and very efficiently replaced it to perfect working order. It was a relief to have the leak fixed. For me, all these things set them apart from some other companies. Highly recommend. Thank you!" Angela - March 2018

"Thanks for doing the job. I must say you guys  have the best service out of any plumbing firm we've used." Martin - September 2017

"I am very pleased with the job and the workers were great too.  I always recommend you to my friends and others." Pat - September 2017

"I also wish to compliment your 2 staff that carried out the work, they were very polite, did a great job and left everything very clean and tidy, top marks" - Mark - March 2017
"The service and workmanship was outstanding. Daniel was more than happy to answer any of my questions or concerns. I'm extremely impressed with all the service that I received from Watertight Plumbing, and won't hesitate to recommend them to anyone." Natasha - Dec 2016
"Appreciate you were able to come to the rescue so promptly." Kim - May 2016
"I was able to communicate with both the office and the onsite plumbers to easily resolve any concerns that I raised." Lorrain - March 2016

"Thank you. Your service has been excellent and the process of installation fantastic. I will be recommending your business to anyone who is looking for plumbing services."
Mark - Oct 2015

"Thanks so much for the prompt attention with fixing our fryer. Your company and your service man that came to us, was brilliant. Described everything that was happening. Totally fixed the problem."
Dale - September 2015

"I cannot rate this plumbing company high enough. My low pressure hot water cylinder (HWC) went belly-up and sprung a leak! Matt and Rod from the customer services team explained the various options and helped make my choice for a new HWC a lot easier. I asked for additional jobs to be carried out i.e. changing shower mixers and bathroom taps. Watertight plumbing gave me quote. Made themselves available quick smart due to my no hot water dilemma, gave me a timeline and sent Sam over (Yay!). Sam was polite, professional and a tidy kiwi who did an amazing job! It was a top quality service and I will definitely use them again. Thanks Watertight Plumbing Team." Tricia - September 2020

"Tim was very pleasant to deal with and worked fast and tidy. We are over the moon about our new hot water. All in all a great outcome." John - Nov 2019

"Been using the service for years very good." Howard - Aug 2019

"Doug and Tim were friendly, respectful and professional - and of course sorted the boiler! Will use watertight in future and would recommend to friends and family. Thanks!" - Lesley - May 2019

"Daniel's the man. Thanks very much Daniel. Excellent job." Sammy - February 2019

"Thank you so much for the wonderful job you did installing our Infinity. You were very professional to deal with, the tradie worked very hard (it was a long day for him!) and everything is working wonderfully!" - Sarah - August 2018

"Great job done and great service from the plumber. Both the tenants and owners were happy with the whole process!" June 2018

"Doug as the man on the site was very professional and efficient. Rod was the man in office who we communicated with and also efficient. Geoff the electrician came and finished his part of the job in a flash. I am very happy with the jobs done and will use these guys in the future again." Yash - May 2018

"To be fair this would be the best service we have had from any tradespeople ever! (We renovated 3 houses last year so we know!). Very impressed with the professional communication from start to finish, efficient coordination of install (You prioritized our install today as we were heading away on leave) and high standard of workmanship of Pete and Dan." Dean - December 2017

"Great service, everyone turned up on time which is something these days, communication was spot on, lovely staff, thanks Matt, Daniel, Geoff & the young apprentice." Erin - Oct 17

"Great team of installers, very efficient, helpful, and friendly. thumbs up guys, really pleased with the job.Thanks." Stacey - Sept 2017

"Very quick response and good quick service." John - September 2017

"Thanks for a great job. Both in discussing options for granny flat & execution. Competitive Quote & stuck to agreed costs. Tenants are thrilled with their hot water & neat & tidy job completed on time. Will highly recommend your service & use you again." Diana - July 2017

"Many thanks for prompt response and efficient service, greatly appreciated." - Iain - March 2017
"We shopped around for the best deal to install a new gas hot water system. Watertight Plumbing offered us the best price by far. The tradesmen, Daniel and Jonathan were great and very helpful. The job was completed in good time, clean and tidy all the way. We'll definitely go back to these guys with any future work and highly recommend them to anyone." Vijay - Dec 2016
"We would just like to mention that Doug was fantastic and we would highly recommend him, please pass on our thanks for the great service"
Kim - October 2015
"Excellent service team, I will be recommending you everywhere to everyone. Particularly liked the fact you emailed me with your details as soon as we had spoken." - Wendy - April 2016
"The guys from Watertight plumbing were so helpful! I was new to renovating and they walked me through all the various options with me. This was key as I had a limited budget. Turnaround times for them to come and work at my place wasn't an issue - I am a very happy customer." Mcdjane

"You guys are great! Rod is extremely helpful as first contact. Cheers" John - Dec 2019

"It would be hard to improve, I found this sales / install experience fantastic. Watertight Plumbing communicated well, listened to my needs, responded very quickly and provided professional service that exceeded my expectations. I'd recommend them to anyone." Warren - May 2018

"I’m extremely happy with the work Watertight did for us. They completed the work to a very high standard, and were friendly and efficient. Also worked around a couple of challenges using practical solutions. Will be using you guys again! Thanks heaps." Nikki - Nov 2017

"I found Daniel very polite and easy to deal with onsite. Rod was also easy to ask questions about the job, and when I was able to have the installation earlier, was quick to work with me." Annettte - Nov 2017

"Brilliant job, the guys were on time and did the job in the time expected and on quote. Really thrilled with yet another excellent job from the boys at Watertight. Cheers Matt, you and the boys are awesome!"

Amy - August 2016

"Big thank you to Rod for his friendly and professional way in organizing the job and also in getting Contact Rockgas to deliver the LPG bottles a day before the installation. Thank you to Dylan for the installation on site. Thank you." Cliff - August 2017

"Daniel the service techy was very polite, helpful and efficient. Nice to have such people around" Ganesh - May 2016
"Thank you and appreciated the timely urgency of attending and fixing the issue." Anand - January 2016

"Thank you, good and prompt job, Pete was capable and friendly." Rod - January 2016

"Pete and Dillon did a fantastic job and we appreciated their efforts and humour." Luella

- December 2015

Thanks so much for a great job removing our hot water cylinder and hooking us up to gas bottles on Friday. The plumber was very friendly and professional and took the time to answer all of my questions.
Chloe - November 2015
"Thanks for getting Dan out so quick today; fantastic service and very much appreciated."
Andrea - October 2015

"I would just like to say that I am very pleased with my new toilet cistern and I appreciate your prompt actions. My daughter also uses Watertight Plumbing and she has been singing your praises after she had a blocked drain cleared and her gas fire operating again. We have been using your company for a few years and will continue to do so. Thank you very much." Maureen - June 2016

"Professional and punctual, unlike some plumbers. Matt and Kyle were a breeze to get things done for us. Installed gas stove and did work in our bathroom. Well priced and experienced tradesmen who explained things in Laymans language. We highly recommend watertight plumbing and will be getting more work done by them soon. Thanks heaps" Pip. D

"Watertight have provided a great service, we use them for major projects as well as general maintenance, always reliable and seem go the extra mile to make sure the job is completed right and on time." Mark Monday - Belvedere Soft Furnishings Ltd.

"We really appreciated your prompt response and Doug's thoroughness, friendly manner and attention to detail."
Rod - October 2015


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